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Testimonials for Woods Basement Systems, Inc.

Your salesman was very professional and up front with the problem. Your installation crew did a good job and was able to answer all of my questions. The cleanup after the work was done was unexpectedly perfect.
Paul B. of Mascoutah, IL
I was impressed with the crew that installed the sump pump. They covered our carpet instead of simply walking on our carpet. Having Woods Basement Systems in our home has been a wonderful experience.
Raymond and Dorothy K. of Mascoutah, IL
Outstanding product and outstanding service. Your salesman did an excellent job and didn't try to pressure me into a sale. I was very pleased with the service I received when I called your office and the crew that showed up was on time and worked hard.
John K. of Mascoutah, IL
I was very impressed by the honest and knowledge of the crew installing the anchors. The crew actually did less work because it was not needed and would save me money!. I feel very comfortable referring Woods Basement Systems to anyone that has wall problems.
Craig R. of Mascoutah, IL
Woods did a great job! I can now relax.
Gladys L. of Mascoutah, IL
We had downspout drains put in along with Iceguard.  We heard about Woods Basement Systems at a Home Show, and you did a good job on the first job you did for us!  When we called the office staff was very good, and we are very satisfied with the work that was done for us, too!
Michael K. of Mascoutah, IL
Monday, May 20th
Woods Basement Systems has a great staff. The salesman did a good job with his presentation and the people working in the office were polite. I was pleased to see that atleast some companies are honest.
Curtis J. of Shipman, IL
You guys did great work! The technicians were very personable and did great!
Linda B. of Shipman, IL
Tuesday, November 27th
I am very satisfied with the work that was done and the work was very neat. The technician was a nice, courteous, clean man. I love that there is no more water in my basement.
Jean S. of Troy, IL
I chose Woods because of your reputation with other people and the BBB. Everyone I worked with was pleasant and hardworking.
James A. of Troy, IL
I had called six different companies and you're the only one to respond. I thank you very much for your promptness.
Char C. of Troy, IL
Everyone was friendly and courteous. Fast, efficient service! Thanks a lot!
James H. of Troy, IL
They did a great job, in a short time. Very satisfactory, I think getting feedback is a very good idea.
Carlton H. of Troy, IL
I just wanted to drop you a line to send along with my check for the final payment of the work you did yesterday at our house. If you've had a chance to talk to Wayne, he might have told you that we found out that we did have a leak from the water meter at our house. It's supposed to be repaired Thursday morning. Unforunately, I was out of town yesterday, and Kathy was stuck with making some pretty big decisions about whether to still have you install the waterproofing system, or not. She said things were pretty crazy there for a while. In spite of everything that happened, she wanted me to personally let you know how grateful she was for Wayne's patience and understanding. He provided good advice, was willing to complete the installation as planned, or pack up and go home, whatever Kathy decided. As it turned out, Kathy decided to wait on the installation of the waterproofing system, thinking the problem would be resolved by fixing the waterline leak. Wayne said that was fine, but if anything changed, call and he'd be glad to come back Friday as orginally planned. Shortly after Wayne left, Kathy and I had an opportunity to talk via telephone, as well as Kathy talking to our realtor. Collectively we decided that installing the system was still the best thing to do, so Kathy immediately called Wayne back with our "new decision". As you know, Wayne did come back, and by the time I got home from work last night, everything was installed and the mess was cleaned up. Kathy and I are both impressed with not only the workmanship of Wayne and his crew, but also by the integrity and professionalism of your entire organization. Wayne is a wonderful represenative of Woods Basement Systems, you should be very proud of him. Our decision to go with Woods was reinforced yesterday by the way we were treated, and by the very prompt and professional service we recieved. We can't thank you enough for taking such good care of us, and for putting our best interest first. Thank you, and please pass my personal Thank You to Wayne.
Gary and Kathy M. of Edwarsville, IL
I'm glad I had Woods Basement Systems in my home. THe crew showed up on time and worked as expected. The salesman gave a good presentation and I was impressed with his professionalism. The crew laid down mats to protect my floors and stairs.
Janet D. of Troy, IL
Total testimonials : 2534

our service area

We serve the following areas

Our Locations:

Woods Basement Systems
524 Vandalia Street
Collinsville, IL 62234
1-618-708-4055