Testimonials for Woods Basement Systems, Inc.

I am very satisfied with the work performed on my home! The technician that was sent out for me was professional and courteous. I have faith that my system is working as planned! 

The price your company gave was fair, and I felt the solution was all inclusive so that I will have no more issues with my foundation. The person who came out for me made me feel very comfortable with my decision to go with your company, very professional. I hope to have th work done soon!

I am sending this email after two days of very intense activity from your team.  It is now Saturday night and I have to say, I am feeling good things about your team and what they delivered.  I want to respond with my observations that I hope will be conveyed to those who supervise them.  Please forgive me if I have misspelled names:   Miguel, the team leader, was capable, courteous, and very much in charge in a very obvious team leader way.  The other members of the team showed him respect but had no fear of him.  Miguel was very communicative with us that needed to be informed but at the same time pulled his weight with physical labor which could have been perceived as beneath him as leader.   Malik, the smallest of the crew but carried a leadership role.  He was especially courteous, respectful, but showed skills that made him a very valuable asset to the team.  He worked inside the building on the first day with very little direction but didn’t need it.  On day two, when the team was one man down, his size and knowledge was an asset when he put a pier into a very small space with great ability.   The next name I must start with an apology because I didn’t get a spelling.  It sounded like Jenoah.  He is tall, very willing to do whatever he was asked to do, and a good mixer of concrete, which was a skill he took pride in.  On day one he spent lengthy time in deep holes which were very risky.   Howard was here on day one.  He was pleasant.  He served us well with this prior job connections when we needed to have some of the flags/wires checked out by utilities.   At the end of the day, as sun was setting for the second day in a row, they continued to be pleasant, cheerful and courteous.  They have brought us through a difficult time with feelings of gratitude.     Please acknowledge our gratitude to these workers.  

Josh was wonderful and did a great job! I am really pleased you stood by your warranty. I just want to express my gratitude for all the work you did.

Exceptional customer service--Alec and Tysuan did neat work. They were professional and so polite. Mike J. came out and inspected. He's a great guy, as well. I realize some cases are tough to manage, but these guys were great.

Exceptional customer service. Alec and Tysuan did neat work. They were professional and so polite. Mike Jones came out and inspected, and he was great. I realize some cases are tough to manage but these guys did great. 

The entire crew from start to finish overcame several challenges and ultimately did a remarkable job!

I wanted to tell you about Caleb. Caleb Lofton and his colleagues, John and AJ, did an excellent, professional job. They worked as a team, were professional, and very patient in answering all my questions throughout the day. They all three knew what they were doing and did excellent work installing my triple safe sump pump system and outside still plate drain tyle system. Caleb, John, and AJ left both inside and outside sparkling clean!

Managed well and communicated throughout the project. Completed on time!

This crew was very qualified for the job! They were excellent and very professional. 

Everything looks great! The crew did great work and explained the whole process. 

This company did such a great job! They were good at communicating with me and their customer service was excellent!

You guys have always done great work!

Polite, professional, helpful.  Will use again.

Great work with reasonable price