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Mike from Alden, IL, had 3 waterproofing contractors come out to his home to assess his wet basement problem. Two of the waterproofing contractors didn't seem knowledgeable or personable. Mike thought that they seemed to have been in a rush and also didn't have a plan for where the sump pump should be installed. Mike said, "I wasn't impressed with the waterproofing contractors, other than Lee from Woods Basement Systems. He came out and gave a very precise presentation as well as explained the reasoning for his methods." Lee explained the ThermalDry wall paneling, which would keep his basement dry and warm in the winter. Lee also showed Mike the Triple Safe Sump Pump which has discharge pipes that can be protected from freezing with Ice Guard. The other waterproofing companies didn't show Mike these helpful products. Mike said, "I was very pleased when Melvin and his crew came out do the job, they were on time, they got right to work and were very cautious not to get debris throughout the home."