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Job review from in Brentwood, MO 63144 on 01/02/16

Overall Rating:

4.2  out of 5

Also I emailed your company a while ago asking for a lien waiver for the work, my warranty and a copy of my contract, I have never received anything. As a customer I HATE having to do any work, ex: calling you to set my appt and having to contact you to get my paperwork...sorry but this is a real pet peeve of mine.

Our Overall Service

the only reason I've given a 3 is because no one called to set the appointment(After paying in full I had to contact you) and I still have not received a copy of my contract or warranty. Which means I will have to call you again even though the work is completed.

Call Representative
Our Office Staff
Sales Process
Our Installation Crew

They were great.

The Cleanup Process

Suggestions for Improvement:

As I stated above, after paying in full I was told that someone would call me to set an appt., no one did. We were in a hurry because we were selling our home. I waited then finally I called you. My suggestion is once a client pays you a lot of money make sure you do what has been told would happen.

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Our Locations:

Woods Basement Systems
524 Vandalia Street
Collinsville, IL 62234
1-618-708-4055

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