Proudly Serving Greater St. Louis, Springfield & Nearby
Proudly Serving Greater St. Louis, Springfield & Nearby
1-866-627-6475Office Hours: Mon - Thurs: 8am - 8pm, Fri - 8am - 5pm
Weekend Phone Hours: Sat: 8:30am - 12:30pm
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Job review from Samuel in Maplewood, MO 63143 on 03/01/19
Our Overall Service
TBS has not followed up on promises made. Paid 30% on 1/4 and didn't get install date until 2/25. Still no firm estimate. Paid over 23k and do not know what the final charge will be.
Call Representative
Everyone I speak to is professional and polite; however, the service and speed has been lacking.
Sales Process
Brian was great but none of what he said has come to fruition. I think Verne had some serious setbacks so I expect time for TBS to adjust to his absence; however, I've never felt my project is a priority to TBS.
Our Installation Crew
Melvin was great - I wish I knew the moiney we spent to waterproof our basement in line with the rest of our budget.
The Cleanup Process
Again, Melvin was great.
We are very satisfied with the work done in our home. The greatest benefit of having the work...