No St. Louis Basement Problem is Too Small (or Too Big)

St. Louis, MO — Which is more important to you: keeping your basement dry or keeping your basement dry all the time?  After several poor experiences with various remodeling contractors, Frank Licavoli is glad to have found one contractor that he trusts will work to keep his basement dry all the time.

In 2009, Frank Licavoli purchased his home on The Hill in St. Louis and began renovating it.  Soon, he noticed a leak under his basement steps and called a waterproofing contractor for help.  The first contractor told Frank his project was "too small" and wouldn't even refer him to another company.  So, Frank did his own research on the Internet and found Woods Basement Systems.

"When their specialist came out," Frank said, "he made me feel like [I was] the most important thing.  No problem was too big, no problem was too small."

Woods installed a drainage system and incorporated the system with Frank's existing sump pump.  The system came complete with a lifetime transferrable warranty—a warranty that is valid for the life of the structure and is transferrable to the next homeowner.

One year later, Frank noticed his basement was leaking again.

"During this whole process," Frank said, "I had completely rehabbed my whole home.  In that time, I dealt with several different contractors."

Frank had several poor experiences with different remodeling contractors while renovating his home.

"In most cases when something was done wrong, I heard why they couldn't fix it, they weren't going to fix it, or it was going to cost me more money."

Frank gladly asserts that Woods Basement Systems was a totally different experience for him.

"They said they'd be right out, and they'd get the problem fixed for me immediately—no questions asked."

That level of customer service has given Frank confidence that his basement will stay dry.  Therefore, Frank recommends Woods Basement Systems to those who want to keep their basement dry all the time.